Pulse Report: AI’s Impact on Service and Support

Serviceaide and Business Performance Innovation (BPI) Network researched the impact AI is having on the service and support industry.

The study examines many incredibly timely and important questions concerning how AI is and will be leveraged. Some areas of investigation include:

• Where are companies in their planning and roll-out of AI applications in the enterprise?
• What roadblocks and concerns do businesses have about this rapidly evolving technology?
• How will AI affect the future of products, processes, services and support for customers and employees?

For Media Inquiries, please reach out to Kevin Sugarman at ksugarman@globalfluency.com